Appreciating the importance of fast back-up service, Lancer's Technical Support currently employs around 50 highly-trained service engineers who are strategically located nationwide allowing Lancer to offer the very best service response times currently available in the UK. Lancer also provides a customer support helpline for quick, useful advice over the phone. Lancer offers a range of preventative maintenance service contracts (PPM) as well as validation, testing and training packages which can be tailored to your own requirements.
Blanket contracts for all decontamination and associated equipment - whatever make - can give significant cost efficiences and moves the responsibility to just one contact.
Repairs and Call-outs
PPM (Preventative maintenance contracts)
Periodic Testing services (monthly, quarterly, annually) as required by HTM
Blanket Contracts for ALL equipment in decontamination environments